1. Acceptance of Terms
By accessing or using SynovusTu's executive risk management platform ("Platform"), you ("User" or "Executive") agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and SynovusTu, LLC ("Company," "we," "us," or "our").
If you do not agree to these Terms, you may not access or use the Platform. Your continued use of the Platform constitutes acceptance of any modifications to these Terms.
2. Executive Platform Access
Invitation-Only Access
SynovusTu operates as an invitation-only platform for verified senior executives. Access is granted based on:
- Executive-level position verification and professional credentials
- Company size, revenue, and operational complexity requirements
- Demonstrated need for enterprise-grade risk management tools
- Compliance with our executive community standards
Account Responsibilities
As an executive user, you agree to:
- Provide accurate and complete registration information
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized account access
- Use the Platform only for legitimate business purposes
- Comply with all applicable laws and regulations
3. Platform Services
Risk Management Tools
SynovusTu provides executive-grade tools including:
- Unified operational and financial risk visibility dashboards
- Scenario planning sandbox with governance guardrails
- Resource allocation optimization and decision trail documentation
- Predictive analytics and performance signal integration
- Compliance monitoring and regulatory reporting capabilities
Educational Purpose Disclaimer
IMPORTANT: All Platform services, insights, and recommendations are provided for educational and informational purposes only. SynovusTu does not provide financial advice (NFA - Not Financial Advice). Users must consult qualified financial advisors and legal counsel for investment and strategic business decisions.
4. User Obligations and Restrictions
Permitted Use
You may use the Platform to:
- Analyze operational and financial risk patterns within your organization
- Model scenario planning and resource allocation strategies
- Generate audit trails and governance documentation
- Access educational insights and industry benchmarking data
Prohibited Activities
You may not:
- Share Platform access credentials with unauthorized individuals
- Attempt to reverse engineer, decompile, or extract Platform algorithms
- Use the Platform for illegal activities or regulatory violations
- Interfere with Platform security measures or system integrity
- Misrepresent Platform insights as financial advice or investment recommendations
- Use Platform data for competitive intelligence against other users
5. Data and Privacy
Data Ownership
You retain ownership of all operational and financial data you input into the Platform. SynovusTu processes this data solely to provide Platform services and generate requested insights.
Data Security
We implement enterprise-grade security measures including:
- SOC 2 Type II certified security controls
- End-to-end encryption for data transmission and storage
- Multi-factor authentication and access controls
- Regular security audits and compliance assessments
Data Usage
SynovusTu may use aggregated, anonymized data to:
- Improve Platform functionality and analytical capabilities
- Develop industry benchmarks and trend analysis
- Enhance security monitoring and threat detection
- Generate anonymized research and market insights
6. Intellectual Property
Platform Ownership
SynovusTu retains all rights, title, and interest in the Platform, including:
- Software, algorithms, and analytical methodologies
- User interface design and platform architecture
- Proprietary risk assessment models and frameworks
- Trademarks, logos, and brand elements
User Content
You grant SynovusTu a limited license to process your data and content solely for providing Platform services. This license terminates when you delete your account or remove specific content.
7. Disclaimers and Limitations
Service Availability
While we strive for 99.9% uptime, the Platform is provided "as is" without warranties of uninterrupted availability. We may perform maintenance, updates, or modifications that temporarily affect service access.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SynovusTu SHALL NOT BE LIABLE FOR:
- INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
- BUSINESS LOSSES, LOST PROFITS, OR OPPORTUNITY COSTS
- DAMAGES RESULTING FROM THIRD-PARTY ACTIONS OR DATA BREACHES
- DECISIONS MADE BASED ON PLATFORM INSIGHTS OR RECOMMENDATIONS
Our total liability shall not exceed the fees paid by you in the twelve months preceding the claim.
8. Subscription and Payment Terms
Executive Subscriptions
Platform access is provided through executive subscription plans with:
- Annual billing cycles with enterprise payment terms
- Custom pricing based on organizational size and requirements
- 30-day written notice required for subscription changes
- Automatic renewal unless terminated with proper notice
Payment and Refunds
All fees are non-refundable except as required by law or in cases of Platform service failures that cannot be remedied within reasonable timeframes.
9. Termination
Termination by User
You may terminate your account at any time with 30 days' written notice. Upon termination:
- Platform access will cease at the end of the current billing period
- Your data will be securely deleted within 90 days
- Audit trails may be retained for compliance purposes
- Outstanding fees remain due and payable
Termination by SynovusTu
We may terminate accounts for:
- Violation of these Terms or Platform policies
- Non-payment of fees after 30-day cure period
- Fraudulent or illegal activity
- Threat to Platform security or other users
10. Indemnification
You agree to indemnify, defend, and hold harmless SynovusTu and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of the Platform in violation of these Terms
- Your breach of any representation or warranty made herein
- Your violation of any third-party rights or applicable laws
- Any content or data you submit to the Platform
11. Force Majeure
SynovusTu shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.
12. Governing Law and Disputes
These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Any disputes shall be resolved through:
- Good faith negotiation between executive representatives
- Binding arbitration under American Arbitration Association rules
- Jurisdiction in Jacksonville, Florida for any court proceedings
13. Contact Information
For questions about these Terms or Platform services, contact our Executive Legal Team:
SynovusTu