Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our executive platform. They help us provide you with a better experience by remembering your preferences, maintaining your session security, and analyzing platform usage patterns.

SynovusTu uses cookies and similar tracking technologies to ensure optimal platform performance and security for our executive users.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the Platform to function properly and cannot be disabled:

• Authentication Cookies: Maintain your secure login session and executive access privileges
• Security Cookies: Protect against unauthorized access and security threats
• Load Balancing Cookies: Ensure optimal platform performance and reliability
• CSRF Protection: Prevent cross-site request forgery attacks

Functional Cookies

These cookies enhance your platform experience by remembering your preferences:

• Dashboard Preferences: Save your customized risk management dashboard layouts
• Scenario Settings: Remember your preferred scenario planning configurations
• Notification Preferences: Store your executive alert and communication settings
• Interface Customization: Maintain your personalized platform interface settings

Analytics Cookies

These cookies help us understand how executives use our platform:

• Usage Analytics: Track feature utilization and platform engagement patterns
• Performance Monitoring: Monitor platform speed and identify optimization opportunities
• Error Tracking: Identify and resolve technical issues affecting executive users
• A/B Testing: Test platform improvements and new executive features

3. Third-Party Cookies

Approved Service Providers

We work with carefully vetted third-party services that may set cookies:

• Security Services: Advanced threat detection and fraud prevention
• Analytics Providers: Enterprise-grade usage analytics and performance monitoring
• Infrastructure Services: Cloud hosting and content delivery networks
• Support Tools: Executive customer support and technical assistance platforms

Third-Party Standards

All third-party services must meet our executive-grade requirements:

• SOC 2 Type II compliance or equivalent security certifications
• Strict data processing agreements and confidentiality terms
• Regular security audits and compliance assessments
• Commitment to executive data privacy and protection standards

4. Cookie Management and Control

Executive Cookie Preferences

You can manage your cookie preferences through:

• Platform Settings: Access cookie controls in your executive dashboard settings
• Browser Controls: Configure cookie settings in your web browser preferences
• Selective Consent: Choose which non-essential cookies to accept or decline
• Regular Review: Update your cookie preferences at any time

Browser Cookie Settings

Most web browsers allow you to:

• View and delete existing cookies
• Block cookies from specific websites
• Block third-party cookies entirely
• Receive notifications when cookies are set
• Delete all cookies when closing the browser

Note: Disabling essential cookies may affect platform functionality and security features.

5. Cookie Retention and Expiration

Session Cookies

Temporary cookies that expire when you close your browser:

• Authentication and security tokens
• Temporary session data and preferences
• Anti-fraud and security monitoring data

Persistent Cookies

Cookies that remain on your device for specified periods:

• 30 days: Executive login preferences and dashboard settings
• 90 days: Platform usage analytics and performance data
• 1 year: Long-term preferences and customization settings
• 2 years: Security and fraud prevention data (maximum retention)

6. Executive Data Protection

Cookie Security

All SynovusTu cookies implement enterprise-grade security:

• Encryption: All cookie data is encrypted using industry-standard protocols
• Secure Transmission: Cookies are transmitted only over secure HTTPS connections
• HttpOnly Flags: Security cookies are protected from client-side script access
• SameSite Protection: Cookies include SameSite attributes to prevent CSRF attacks

Privacy Safeguards

• No personally identifiable information stored in non-essential cookies
• Regular cookie audits and security assessments
• Automatic deletion of expired and unnecessary cookies
• Compliance with executive privacy requirements and regulations

7. Mobile and App Cookies

If you access SynovusTu through mobile devices or applications:

• Similar tracking technologies may be used for functionality and security
• Mobile-specific identifiers may be collected for authentication and fraud prevention
• App preferences and settings are stored locally on your device
• You can manage mobile tracking through your device's privacy settings

8. International Cookie Compliance

SynovusTu complies with international cookie regulations including:

• GDPR (EU): Explicit consent for non-essential cookies and data processing transparency
• CCPA (California): Consumer rights regarding personal information and tracking
• PIPEDA (Canada): Privacy protection and consent requirements
• Other Jurisdictions: Compliance with applicable local privacy and cookie laws

9. Cookie Technology Evolution

As cookie technology evolves, we may implement new tracking methods:

• Local storage and session storage technologies
• Web beacons and pixel tags for analytics
• Server-side tracking and fingerprinting alternatives
• Privacy-focused tracking solutions and consent management

10. Updates to Cookie Policy

We may update this Cookie Policy to reflect:

• Changes in cookie technologies and platform features
• Updates to legal and regulatory requirements
• Improvements to executive privacy and security measures
• New third-party services and integrations

Executive users will be notified of material changes via email and platform notifications, with at least 30 days' notice before implementation.

11. Contact Information

For questions about our Cookie Policy or to exercise your cookie preferences, contact our Executive Privacy Team:

We are committed to responding to executive cookie and privacy inquiries within 48 hours.