1. Information We Collect
Executive Account Information
When you access SynovusTu's executive platform, we collect:
- Professional contact information (name, title, company, email, phone)
- Executive credentials and qualification documentation
- Company and organizational data for platform access verification
- Platform usage analytics and engagement metrics
Operational Data
Through our risk management platform, we process:
- Financial and operational metrics you choose to analyze
- Scenario planning models and decision trail documentation
- Risk assessment parameters and governance settings
- Resource allocation models and optimization preferences
2. How We Use Your Information
Platform Operations
- Provide executive-grade risk management and scenario planning tools
- Generate operational insights and performance analytics
- Maintain audit trails and governance documentation
- Deliver personalized executive intelligence and recommendations
Service Enhancement
- Improve platform functionality and user experience
- Develop new executive tools and analytical capabilities
- Provide technical support and platform optimization
- Conduct security monitoring and threat detection
3. Data Security and Protection
Enterprise-Grade Security
SynovusTu implements comprehensive security measures:
- SOC 2 Type II certified security controls and annual audits
- End-to-end encryption for all data transmission and storage
- Multi-factor authentication and access control systems
- Regular security assessments and penetration testing
- 24/7 security monitoring and incident response protocols
Data Governance
- Role-based access controls with executive-level permissions
- Automated compliance monitoring and regulatory reporting
- Secure data backup and disaster recovery procedures
- Regular security training for all platform personnel
4. Information Sharing and Disclosure
Limited Sharing
We do not sell, rent, or trade your personal information. We may share information only in these circumstances:
- With your explicit consent for specific business purposes
- To comply with legal obligations and regulatory requirements
- To protect our rights, property, or safety, or that of our users
- In connection with a merger, acquisition, or sale of assets
Service Providers
We work with carefully vetted service providers who:
- Meet our enterprise security and compliance standards
- Are bound by strict confidentiality agreements
- Process data only as necessary to provide their services
- Undergo regular security assessments and audits
5. Your Rights and Choices
Data Access and Control
As an executive user, you have the right to:
- Access and review all personal data we maintain about you
- Request corrections to inaccurate or incomplete information
- Export your data in standard formats for portability
- Request deletion of your account and associated data
- Opt out of non-essential communications and marketing
Executive Controls
- Configure privacy settings and data sharing preferences
- Control which operational data is processed by our platform
- Set retention periods for scenario planning and decision trails
- Manage team access and permission levels within your organization
6. Data Retention
We retain your information for as long as necessary to:
- Provide ongoing platform services and support
- Comply with legal and regulatory requirements
- Maintain audit trails and governance documentation
- Resolve disputes and enforce our agreements
Executive users may request specific retention periods for sensitive operational data, subject to legal and compliance requirements.
7. International Data Transfers
SynovusTu operates primarily within the United States. If we transfer data internationally, we ensure:
- Adequate protection through approved transfer mechanisms
- Compliance with applicable data protection regulations
- Contractual safeguards with international service providers
- Executive notification of any significant data location changes
8. Children's Privacy
SynovusTu is designed exclusively for senior executives and business professionals. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected personal information from a minor, we will take steps to delete such information promptly.
9. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected and how it's used
- Right to delete personal information, subject to certain exceptions
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising CCPA rights
10. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:
- Notify executive users of material changes via email and platform notifications
- Provide at least 30 days' notice before implementing significant changes
- Maintain previous versions for reference and compliance purposes
- Offer executive briefings on policy changes that affect operational data
11. Contact Information
For privacy-related questions, concerns, or requests, contact our Executive Privacy Team:
We are committed to responding to executive privacy inquiries within 48 hours and resolving issues within 10 business days.